Acceptance of These Terms
By accessing or using the Sigl Creative website and our marketing services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website or engage our services.
These terms apply to all visitors, clients, and prospective clients of Sigl Creative, a digital marketing agency based in Madisonville, Louisiana, serving the Greater New Orleans Metro.
Our Services
Sigl Creative provides digital marketing services tailored to local service businesses, including but not limited to local SEO, paid advertising, social media management, web design, video and content production, and email marketing automation.
The specific scope, deliverables, timeline, and pricing of any engagement are defined in a separate written agreement or proposal. In the event of any conflict between these Terms and that agreement, the agreement governs the specific engagement.
Client Responsibilities
To deliver the best results, we rely on timely cooperation from our clients. You agree to provide accurate business information, grant necessary access to accounts and platforms, review materials promptly, and respond to requests within a reasonable timeframe.
You are responsible for the accuracy of any content, claims, or assets you provide to us and for ensuring that your use of our services complies with all applicable laws and platform policies.
Fees & Billing
Fees for our services are outlined in your service agreement. Unless otherwise stated, invoices are due according to the payment schedule specified in that agreement. Late payments may result in a pause of services until the balance is resolved.
All fees are non-refundable except where explicitly stated in your agreement or required by applicable law.
Intellectual Property
Upon full payment of all applicable fees, you receive ownership of final deliverables created specifically for your engagement, to the extent permitted by third-party licenses. We retain ownership of underlying tools, templates, frameworks, and processes developed prior to or independently of your project.
You grant us a license to use your brand name, logo, and provided materials for the purpose of delivering our services and, where agreed, for case studies or portfolio examples.
Third-Party Platforms
Our services frequently involve third-party platforms such as search engines, social networks, and advertising networks. We do not control these platforms and cannot guarantee specific placement, performance, or continued availability of features.
You agree to comply with the terms of any third-party platform used in connection with your campaigns, and you are responsible for any account you own or control.
No Guarantee of Results
While we apply proven strategies and local market expertise to help your business grow, marketing outcomes depend on many factors outside our control. We do not guarantee specific rankings, traffic, leads, or revenue, and we make no warranties regarding the results of any campaign.
Limitation of Liability
To the fullest extent permitted by law, Sigl Creative shall not be liable for any indirect, incidental, consequential, or lost-profit damages arising from your use of our services. Our total liability for any claim is limited to the amount you paid us for the services giving rise to the claim.
Confidentiality
We treat your business information with care and do not disclose confidential details to third parties except as necessary to deliver our services or as required by law. This does not apply to information that is already public or independently developed.
Termination
Either party may end an engagement according to the termination terms in the service agreement. Upon termination, you remain responsible for fees incurred up to the termination date, and we will provide reasonable transition support as outlined in your agreement.
Changes to These Terms
We may update these Terms of Service from time to time. When we do, we'll revise the 'last updated' date at the top of this page. Continued use of our website or services after changes constitutes acceptance of the updated terms.
Contact Us
If you have questions about these Terms of Service, please contact Sigl Creative at (504) 276-3383 or reach out through our contact page. We're based in Madisonville, Louisiana, serving the Greater New Orleans Metro.